CS2day: Award-Winning, 9-Collaborator, Performance-Improvement CME With an Outcomes-Based Evaluation Model

I saved the best for the last entry in the Back to School Tweet Fest. The Cease Smoking Today (CS2day) initiative cannot be ignored in a series about effective educational interventions in changing practice and improving quality of health care. An entire 2011 supplement of the Journal of Continuing Education in the Health Professions (JCEHP) reports the complex CS2day educational program and its findings, with six research articles [1-6] and three forum articles [7-9] written by multi-institutional teams among the nine initiative partners. This study was awarded the Alliance for CME (now ACEhp) Award for Outstanding CME Collaboration in 2009 (see PDF pages 15-18 of www.acehp.org/d/do/150), and was presented in a 2012 CME Congress poster (P50: http://www.cmecongress.org/wp-content/uploads/2012/05/CME-Congress-2012-Abstracts.pdf). The study boasts collaboration among universities, professional societies, accredited CME providers, ACEhp presidents and conference chairs, CME directors at academic medical centers, the JCEHP Editor-in-Chief, and other published researchers [1,10] who carefully define the educational program’s framework and collaboration model in the new quality improvement paradigm of CME called for by the Institute of Medicine in 2001 [11].

The CS2day initiative is so big that this blog post cannot feature just one article reporting it. I will focus on the introductory editorial [10] and 2 study articles that focus on (a) developing competencies to assess needs and outcomes [3] and (b) the educational and patient health outcomes data themselves [4]. The medical education expert Donald Moore introduces the supplement and one article therein reports the outcomes data. I hope you will do as Moore recommends, when you question what you can take from articles describing “a huge project with significant funding,” which is to ask, “What are the general principles that I can identify in these articles and how can I use them in my CME practice[?]” [10].

In my previous post, I noted the difficulties of using PI-CME to change patient health outcomes in a condition posing a major public health challenge: the COSEHC study addressed cardiometabolic risk factors and saw performance and patient health improvements. The CS2day initiative faced the same challenge, and happily also reported performance change and a change in patient health outcomes: smoking cessation. Moore nicely summarizes the challenge of connecting Level 5 performance changes among clinicians to Level 7 changes in public health outcomes: “All of us want to improve the health of the public in some way, but our approaches … may prevent us from having the impact that we wish to have. The [CS2day] articles … suggest there might be another approach that we should consider to address the important public health issues that surround but do not seem to be impacted by our CME programs” [10; emphasis added].

The articles in the JCEHP supplement are organized around 4 themes [10], to which I have added themes from the articles: 

a) Collaboration is challenging but worth doing if guidelines are set and a formative evaluation of the collaboration against known success factors is carried out [1,2,5]
b) Best-practice CME includes an outcomes orientation that connects learning and performance objectives from the needs assessment to the outcomes assessment in a valid framework to support content in all educational activities [3-6]
c) A public health focus can lead to development of CME/CEhp activities with a translational or implementation science function that transcends what can happen when education addresses only a practice gap [7]
d) Standards and competencies for CEhp and members of the CEhp profession help initiatives meet the principles and characteristics of the IOM report’s expectations [8,9,11] 

The two featured research articles [3,4] function together as the Methods and Results sections of a typical IMRAD-structured paper, but each is extensive enough to stand alone and inform CEhp professionals. McKeithen et al describe the following: the need for establishing clinical competency statements related to supporting smoking cessation; the clinical guidelines that informed performance expectations; “the 5 A’s” of support for smoking cessation (Ask, Advise, Assess, Assist, and Arrange); the 14 competencies or the 8 performance outcomes measures that fit into the 5 A’s algorithm being assessed; and collaboration of clinical and educational experts on outcomes tools to develop “a comprehensive set of measures at Levels 3 through 6” [3].

The summative outcomes data are extensively reported by Shershneva et al, where “evaluation of a collaborative program” is presented as “translating” the outcomes framework into practice [3,4]. Defining desired outcomes of the program across Levels 1 to 6* was seen as useful in facilitating agreement among stakeholders; guiding the evaluation process; gathering data from multiple activities and collaborators in a central repository; and studying the effects of mechanisms that link education to outcomes [4]. Thanks to effective planning, the researchers were also able to add to the literature on instructional design in CEhp by distinguishing performance outcomes from two groups of activity types: a) live PI activities with either a collaborative or practice-facilitator model and b) self-directed learning PI activities.

Also worth reading are additional insights about using the Success Case Method (SCM) to determine whether and why educational interventions succeed [6]. In CS2day reporting, using the SCM allowed the research team to conclude remarkably confidently, stating, “the PI activities were a primary and proximal cause of improvement in clinical practice” [4]. Moore notes that “the results were impressive: physicians integrated a new guideline into their practices and many patients stopped smoking” [10]. The guideline integrated into practice through the CS2day initiative was a “heavily researched evidence-based practice guideline published by the U.S. Agency for Healthcare Research and Quality,” due to be updated in 2008, the year after this collaborative initiative was begun [1].

Finally, a comment: In CEhp, change data are often seen as valid only when educational and program interventions do not change before activity expiration, nor even when a formative assessment shows changes to be necessary. This attitude can leave participating clinicians with suboptimal educational opportunities and stakeholders in the educational design frustrated. The use of the formative program evaluations that improved the CS2day initiative, with acknowledgements of changes, is in my opinion better than a pure pre/post comparison on an activity where valuable investments are not updated when indicated. If the CME/CEhp profession helps clinicians link medical care to public health through disease prevention, accountability to quality, and more, then educational design should respond to data collected in lengthy and large interventions.

The CS2day initiative is a model study in educational and performance improvement methods for a challenging public health problem. Please read the study articles if you have print or online access to JCEHP, for I have only touched the surface of the initiative's methodology, results, and rationales in the limited confines of this space. 

* Note: In this study, “Learning” was used as Level 3 and included knowledge and clinical skill (competence) measures, while “Performance” including commitment to change (CTC) queries was used as Level 4. Thus Level 5 was “Patient Health Status” and Level 6 was “Population Health Status.”

References cited: 

1. Olson CA, Balmer JT, Mejicano GC. Factors contributing to successful interorganizational collaboration: the case of CS2day. J Contin Educ Health Prof. 2011;31(Suppl 1):S3-S12.
2. Ales MW, Rodrigues SB, Snyder R, Conklin M. Developing and implementing an effective framework for collaboration: the experience of the CS2day collaborative. J Contin Educ Health Prof. 2011;31(Suppl 1): S13-S20.
3. McKeithen T, Robertson S, Speight M. Developing clinical competencies to assess learning needs and outcomes: the experience of the CS2day initiative. J Contin Educ Health Prof. 2011;31(Suppl 1):S21-S27. http://www.ncbi.nlm.nih.gov/pubmed/22190097. [Featured Article]
4. Shershneva MB, Larrison C, Robertson S, Speight M. Evaluation of a collaborative program on smoking cessation: translating outcomes framework into practice. J Contin Educ Health Prof. 2011;31(Suppl 1):S28-S36. http://www.ncbi.nlm.nih.gov/pubmed/22190098. [Featured Article]
5. Mullikin EA, Ales MW, Cho J, Nelson TM, Rodrigues SB, Speight M. Sharing collaborative designs of tobacco cessation performance improvement CME projects. J Contin Educ Health Prof. 2011;31(Suppl 1):S37-S49.
6. Olson CA, Shershneva MB, Brownstein MH. Peering inside the clock: using success case method to determine how and why practice-based educational interventions succeed. J Contin Educ Health Prof. 2011;31(Suppl 1):S50-S59.
7. Hudmon KS, Addleton RL, Vitale FM, Christiansen BA, Mejicano GC. Advancing public health through continuing education of health care professionals. J Contin Educ Health Prof. 2011;31(Suppl 1):S60-S66.
8. Balmer JT, Bellande BJ, Addleton RL, Havens CS. The relevance of the Alliance for CME competencies for planning, organizing, and sustaining an interorganizational educational collaborative. J Contin Educ Health Prof. 2011;31(Suppl 1):S67-S75.
9. Cervero RM, Moore DE. The Cease Smoking Today (CS2day) initiative: a guide to pursue the 2010 IOM report vision for CPD. J Contin Educ Health Prof. 2011;31(Suppl 1):S76-S82.
10. Moore DE. Collaboration, best-practice CME, public health focus, and the Alliance for CME competencies: a formula for the new CME? J Contin Educ Health Prof. 2011;31(Suppl 1):S1-S2. http://www.ncbi.nlm.nih.gov/pubmed/22190095. [Featured Editorial]
11. Institute of Medicine (IOM) Committee on Planning a Continuing Health Professional Education Institute. Redesigning Continuing Education in the Health Professions. Washington, DC: The National Academies Press; 2010. http://books.nap.edu/openbook.php?record_id=12704. Accessed September 17, 2015.

MeSH “Major” Terms for the 3 Featured Articles (common items italicized): 

McKeithen et al [3]: Benchmarking; Clinical Competence; Education, Medical, Continuing/methods; Needs Assessment; Outcome and Process Assessment (Health Care)/organization & administration; Practice Guidelines as Topic/standards; Smoking Cessation/methods; Tobacco Use Disorder/prevention & control
Shershneva et al [4]: Benchmarking/methods; Clinical Competence/standards; Health Personnel/classification; Health Personnel/psychology; Health Personnel/statistics & numerical data; Interprofessional Relations; Outcome Assessment (Health Care)/organization & administration; Program Evaluation; Smoking Cessation/methods; Tobacco Use Disorder/prevention & control
Moore [11]: Benchmarking; Clinical Competence; Delivery of Health Care, Integrated; Education, Medical, Continuing/methods; Interinstitutional Relations; Public Health